There are times in life that may not be enjoyable at the time but in
hindsight are humorous. I would like to share such a story. In the 1986 movie "The Money Pit" a couple purchases a
home only to have it have require a never ending number of repairs and
renovations. At times we felt we were living the movie. There were many occasions whence we scratched our heads in bewilderment at the people and events involved.
The
story begins in July of 2016 when my wife and I traveled to France to
secure a dwelling place. Rental places are tough to come across under
normal circumstances but summer holidays are even worse. We had three
homes to consider. The first home was large with a vast garden (yard),
but was was out in the country away from civilization. The second home
was in a different village and would not allow dogs. The third home was
in town, nice neighborhood and was bright and roomy. While we walked
through the house we saw evidence of work being done and were assured by
the real estate agent that the house would be ready by August. The
house was furnished but the owner would be willing to remove the
furniture and belongings so that we could use our furniture and
belongings. All things considered the third house was the best option
for us.
On a related note renting in France is
different than in North America. A rental place may have next to
nothing--no kitchen counters, stove, fridge, kitchen cabinets, etc.
Conversely furnished rentals include pretty much everything including
furniture, bedding, dishes, TV, etc.
On our
possession day we entered the house to find it in an unacceptable state
of occupancy. Sawdust, mold and dust were everywhere. The bedding was
dirty and one bed harbored a pair of used children's underwear. Moths
inhabited the kitchen. The dishwasher had items that had long surpassed
the stinky, furry and green and hazmat stages and were rapidly
approaching the soon to be a rock stage. Some work had been done:
doors had been replaced but not painted, damaged toilet seats replaced
with 4.99€ models, walls painted with primer but not a finishing coat
and woodwork repairs that would embarrass a junior high shop student. I
tested the washing machine which started to flood (it was replaced that
day). Simply put the house was a mess. A cleaning crew came in at the
owner's expense; first a team of four worked half a day on the kitchen
and a few days later a team of three worked another half day on the
bathrooms to get them to the acceptable level. Half a week after our
intended move in date we moved in to an acceptably clean house.
The
house was a decent enough house: three stories, front of the house at
street level, lower level at ground level, terrace, balcony on the top
floor with sunset view, fair size back yard, double car garage (but
regular street curb in front, not sloped to drive in), charcoal grill,
ping-pong table, large fridge/freezer and a new washing machine. The
house was roughly ten years old with the owner (Mr. R) living in
London. The son (M) lived in Paris and was going to be our contact
should we need anything or have problems.
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| Back yard |
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| View from the balcony |
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For
the most part the first month in the house went well with the only
snags being a slow draining kitchen sink and arranging to get owner's
furniture removed from the house and garage. We purchased a
dehumidifier and moth strips bringing down the humidity and ridding the
house of moths. M's sister N came from London to look over the
belonging for items of importance and to write down the issues that we
were told would be ready for our move in but were not completed.
Shortly after N's visit we received a spreadsheet with items to be
completed, who would do the work and tentative completion dates.
All
of the water in the house drained to the bottom floor which is below
street level and the sewer line. A pump in the utility room pumped the
waste water up to the sewer. In September our kitchen sink was draining
at a slower and slower rate. A plumber was brought in to check out the
situation. He cleaned out some of the sewer lines but said the filter
in the pump was clogged and would require a thorough cleaning. M was
made aware of the recommendations but the plumber was never asked to
return.
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| Sample of mold around the house |
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October
brought cooler weather prompting us to turn on the heat. The house was
heated by radiators using hot water from the same water heater/boiler
as for sinks and showers. After a few weeks of use the water heater
would randomly shut down, but could be remedied by hitting the reset
button. The interruptions in hot water supply increased in frequency. I
often had to wake up an hour before the rest of the family to make sure
we had heat for the house and hot water for showers. During one
stretch when the boiler was not working at all I had to heat water on
the stove, coffee boiler and microwave and pour it into a large cooler
to dump into the bathtub so my wife could have a luke-warm bath.
Unfortunately my efforts placed stress on the electrical circuit and I
had to reduce my heating apparatuses by 50%. At the peak the boiler
would have to be reset eight to ten times a day. The boiler maintenance
company inspected the boiler and said it was a chimney problem. The
chimney service company said it was a boiler problem. Several rounds of
blame tennis were played with no resolve even dragging the electrician
into the match. An exhaust fan was installed at the top of the chimney,
but to no avail. After returning from a two week trip out of the
country for business we returned to a house that was 8° C (46° F) while
it was 6° C (43° F) outside. With all the boiler resets it took two
days for the house to return to a normal temperature.
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| Boiler F2 Error Message |
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| Mold behind the washing machine in the kitchen |
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| Plugged sewer pipe |
During
the months of September and October the pump would increasingly make a
screeching noise and stop working which a reset would remedy. Late one
Sunday night in November the pump embellished the screeching with a
guttural grinding noise followed by the power going off to the pump,
boiler and portions of the house on all three levels. M was immediately
informed and a late night emergency plumber was called, arriving at
midnight. The prognosis was that the pump would have to be replaced and
to expedite matters the plumber would require a down payment of 2500€
(cash or cheque/check) before he left. M asked if we could pay the
plumber and then be reimbursed, an offer which I declined.
With
no clear solution to the boiler issue and the pump transforming into a
paperweight a new approach was deemed in order, bring in Nickson (notice
that the name of the hero has not been changed). Upon his initial
visit Nickson did something none of the other
experts/specialists/repairmen did--he thoroughly conducted tests,
examined equipment, crawled under things, etc. The next thing Nickson
did was turn on the electricity and provide instructions on temporary
operations of the boiler and pump. Several days later M came down from
Paris to meet with Nickson at the house to confirm the conditions and
discuss repairs. During the visit the sewer backed up flooding much of
the lower level of the house. It was a relief having M at the house
during this catastrophe to see that we were really in dire
circumstances. A week and half later the sewer backed up again flooding
the lower level again. Nickson's proposal was to install ventilation
in the kitchen and bathrooms (poor ventilation was a primary cause of
the all the mold and the boiler problems) and replace balcony tiles, the
entire chimney and sewer pump. All operations were tentatively to be
completed in a week to ten days.
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| Flood in the kitchen |
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| Mopping up flood water |
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| Ea du toilette--not the nice kind |
Work
began in late November. For each item that was repaired two more
problems were found and the one week project stretched into six weeks.
The drain pipe from the kitchen sink rose uphill to the pump and was
plugged two-thirds with what can best be described as gray ground beef.
Mold was more extensive than first realized. The electrical circuits
were improper with several circuits having improper loads (i.e. the pump
was on the same circuit as half of the house whereas it should have had
its own circuit). The exhaust from the boiler was not aligned with the
chimney. Many times Nickson would shake his head and comment how he
couldn't believe how haphazardly the house had been built. Nickson
became such a fixture in our home that he had his own key and the dog
would not bark when he arrived as she figured he belonged at the house.
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| New chimney being installed |
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| Sewer line replacement |
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| Sewer line replacement |
From
the first week of November until the first week of January we spent six
weeks away from our house living in hotels and a B&B. On our last
stay at one hotel the desk clerk asked where our dog was. When a hotel
in your home town knows you and they ask about your dog you know have
had problems.
During the first full week of January we
were finally able to move back into our house. The short version was
that ventilation units had been installed in the bathrooms and kitchens,
the balcony had its tiles replaced, a new chimney was installed,
virtually all of the lower level sewage pipes were replaced and a new
pump had been installed. We had heat, hot water and could flush toilets
and drain sinks... at least for a little while. Once every one or two
weeks the boiler would have to be reset. The pump continued to screech
and require a reset, not as frequently as before but often enough to be
of concern. At this juncture our patience expired. We had given the
house repairs a chance even after the lengthy and inconvenient repairs
of December but the consistent demand of resetting the pump was the
straw that broke the camel's back and we decided to start looking for a
new place to live. Nickson devised further tests for the pump but by
then it was too late.
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| The NEW pump |
Searching
for a new place to live was not any easier than when we first arrived.
Very few places were available and the one place we looked at was not
suitable. My wife's boss had become familiar with our woes and
suggested we consider renting the house he and his family were renting
since they had purchased a home of their own and would be moving out in
May. The house was wonderful!
During the ordeal we
learned more about the history of the house and its proprietor. The
house was built in the cheapest and quickest manner. Mr. R was not
around during the construction to keep an eye on things, and official
inspections appear to have been random at best. For a while M lived
alone in the house and he would spend time with a buddy smoking, playing
their music loud, and who knows what else. The previous tenants had
flushed disposable diapers down the toilets, and vacated the premises
without notice. The only maintenance was removing the diapers from the
pump otherwise the house and grounds were untouched. Mr. R came by for
our final walk-through, he was late arriving because he forgot where his
house was and told the taxi driver the wrong address. During the
walk-through it became evident that Mr. R had not been made aware that
his son had moved and/or sold some of the furniture that belonged to the
house. Nickson determined what hopefully was to be the final
resolution for the pump but was never asked to return and complete the
work after our departure. The reason the house was the way it was had
became clear.
We harbor no ill will to the parties
involved. When the house worked it was a decent house and we could have
resided there the duration of our term in France. We had great
neighbors and a balcony with a sunset view. However; had we not gone
through what we did we would not have ended up in a much better house.
In hindsight we have had a few laughs. To help us keep our perspective
we know another expat family that moved into a four month old house only
to be forced to move out because the house failed all safety
inspections. No word as if the same contractor was used at our old
house.
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